Processor: Intel64 Family 6 Model 37 Stepping 5 GenuineIntel ~2527 Mhz Installed Acrobat: C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrobat.exe Anyone have any insight or hopefully a solution?ĭefault Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe I have run multiple MemTests and a full disk check to rule out those issues. The user is running Windows 7 圆4, there is no other Adobe software on the machine except AIR and Flash. I have a copy of the generated error from the Windows Event Log, a HijackThis log, and a copy of the Adobe System Information report. I haven't been able to find much information about her error, so I'm hoping someone here can shed some light on this. I ran a repair installation from Acrobat X, but it didn't seem to have any effect. However, the user called back the next day saying she was still having the same random crashes. We did the reload from scratch with no issues, installed Acrobat X with no errors and assumed it was good. Prior to the reload, she was having random Acrobat X crashes. ![]() ![]() she had some profile corruption on her machine which ended up requiring a complete wipe and re-image of her machine. I have a user who is experiencing random Acrobat X crashes.
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